Conditions générales de vente

Terms of Sale

At NAGAH, every piece is made to order, created specifically for you.


Products

All products are produced on demand.
This means:

  • No overproduction
  • No stock
  • Each piece is created after your order is confirmed

Because of this model, all sales are final except in the case of a defect (see Refund Policy).


Orders

By placing an order, you agree that:

  • The information provided is accurate
  • You are authorized to use the payment method

Orders are confirmed once payment is received.

Once confirmed, orders cannot be modified or cancelled.


Pricing

Prices are displayed in euros (€) unless stated otherwise.

Prices do not include:

  • Shipping costs
  • Customs duties or import taxes (if applicable)

We reserve the right to modify prices at any time.


Payment

Payments are processed securely via third-party providers.

We do not store your payment information.


Returns & Refunds

All return and refund conditions are detailed in our Refund Policy:
https://wearenagah.com/policies/refund-policy


Liability

NAGAH cannot be held liable for:

  • Misuse of products
  • Normal wear and tear
  • Indirect damages

Governing law

These Terms of Sale are governed by French law.